Privacy Policy

OH DEER SUGAR Privacy Policy
Last updated: 11/03/2025

This Privacy Policy describes how OH DEER SUGAR (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [www.ohdeersugar.com](http://www.ohdeersugar.com) (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, put in your cart, or add to your wishlist.
- Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.
- Third-party advertising partners who collect browsing and interaction data for marketing purposes.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties.

How We Use Your Personal Information

- Providing Products and Services – We use your personal information to process payments, fulfill orders, send notifications, arrange shipping, and facilitate returns or exchanges.
- Marketing and Advertising – We use your personal information to send promotional communications, personalise advertisements, and improve user experiences on our Site.
- Security and Fraud Prevention – We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You – We use your personal information for customer support and to improve our Services.

Cookies

We use Cookies to enhance and personalise your experience. For specific information about Shopify-related Cookies, see [Shopify's Cookie Policy](https://www.shopify.com/legal/cookies).

Most browsers allow you to block or delete Cookies. However, doing so may affect your experience on our Site.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

- With vendors or third-party service providers who perform services on our behalf (e.g., payment processing, shipping, IT services, data analytics).
- With business and marketing partners to provide services and advertisements.
- With legal authorities to comply with applicable laws and regulations.

In the past 12 months, we have disclosed the following categories of personal information:

Identifiers (e.g., name, contact details, order and account information)
Commercial information (e.g., order history, shopping preferences)
Internet or network activity (e.g., Usage Data)

User-Generated Content

Any content you post publicly, such as product reviews, will be visible to others. Please ensure that you do not share sensitive personal information in public posts.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy policies or security of these external sites.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

Security and Retention of Your Information

We implement security measures to protect your data; however, no method is 100% secure. We retain personal information for as long as necessary to provide our Services or comply with legal obligations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@ohdeersugar.com
Postal Address:** Unit 1, 143 Granite Street, Geebung QLD 4034

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The samples along with all the products from
Oh Deer Sugar are ALWAYS amazing! I love that I get to try the sample to know I may love a new smell!

Branched out and tried something new, this one reminds me of incense but not overpowering, not musky but more floral, it’s goooood!

Delicate rose smells, this is a fave

It was great but it had no label on it so not sure what one it was 😭 but it was a blue shower scrub

Classic fave, I love it

Lamington FACE CLEANSER 100ml for dry skin

I love a coconut scent, not overpowering like suntan oil. Nice and subtle👌🏼

First order mystery box

I found my first order amazing. Such a great array of products that smell absolutely delicious. My favourite so far is the Banana milkshake buttercream, so hydrating without being greasy.

Deerlicious and nostalgic

This smells exactly like a raspberry Zooper dooper. Perfect blend of delicious and noatalgic

raspberry sorbet SHOWER JAM BODY WASH 300ml

Full Wax Melt Box

I love love all the melts they are super strong in my opinion and have covered my house with the two melt pots that I have. I just want more and wish there was an option to buy every single one 😅

Nostalgic scent!

I don’t know if it’s just me, but this body cream reminds me of a Dolly or Girlfriend magazine! Takes me back

stop being such a witch BODY BUTTERCREAM 130ml

Smells scrumptious

Reminds me of banana bread! Love how it gently exfoliates and is all natural

Mystery box variety

These make amazing gifts. I also love that you can pick a bit of everything or load up and make your box themed eg bath, shower, home etc etc. If you are looking to start but not sure where these are great! Amazing value and seriously make the best gifts and it's almost Valentine's Day..... just saying!

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Melon body wash

I was expecting this to be amazing but it blew my mind! I don't love watermelon and sometimes the scent is off putting but this baby is a must have for your wash routine! So fresh and delicious it smells like melon and berries just bursting and is a definate must have also recommend the shower steamer too and the face scrub the melon scent is in my top five ODS fragrances. If you don't want an overpowering smell but are unsure which product to pick then pick this one because the scent is so amazing I'm yet to find a person who is not obsessed!!! Why are you still reading add it to your cart trust me!!!

melon crush SHOWER MOOSE BODY WASH 100ml

Sour raspberry sugar body wash

Oh my goodness if you want to smell fresh and delicious and sexy and just plain outright fabulous you need to try this baby! Such a gorgeous scent and your entire body will smell good enough to eat! Def one of my must haves from the ODS range